Your eligibility status may be the reason you are currently unable to access a Smart Loan.
To improve your chances of qualifying, continue using your MTN MoMo account regularly and ensure you do not have any outstanding loans with other loan providers.
You can access Smart Loan by dialing *170# or through the MoMo App.
Eligible customers can borrow from as little as GHS 5 up to GHS 2,000, with repayment periods of 7, 14, 21, or 28 days.
If your Smart Loan application is unsuccessful or you receive a "failed" response, please contact us through any of our online support channels. Kindly provide your MTN number and the date you attempted the loan application so we can engage our loan partners to investigate and assist you.