Yello Home is MTN’s consumer broadband offering designed to provide households with fast, reliable, and affordable internet connectivity.
It offers simple plug-and-play connectivity for everyday activities such as work, learning, entertainment, and other digital needs at home.
About Yello Home
1. What is Yello Home?
Yello Home is MTN’s Fixed Wireless Access (FWA) broadband solution, designed to provide fast, reliable, and affordable internet connectivity for households.
Delivered through a plug-and-play 4G solution, Yello Home enables customers to stay connected from home for work, learning, entertainment, and everyday digital needs without the complexity of fixed-line installation.
2. What are the key features of Yello Home?
Yello Home provides:
- Affordable Standard and Flexi packages tailored for home use
- Reliable connectivity with improved coverage and faster speeds
- Seamless internet access for work, study, and entertainment
3. What are the benefits of using Yello Home?
Customers can benefit from:
- Competitive pricing that makes home internet more accessible
- Stronger network performance
- Simple onboarding
- Responsive customer support
Data Bundles & Account Management
4. How do I purchase data for my Yello Home router?
You can purchase Yello Home data bundles using USSD.
| Channel | How to Access |
|---|---|
| USSD | Dial *5060# |
Follow the prompts displayed on your phone to purchase a data bundle for your Yello Home account.
5. Can I link my mobile number to my Yello Home account?
Yes.
You can link your MTN mobile number to your Yello Home account to access self-service options and manage your broadband service more conveniently.
6. What can I do using *5060#?
If you have linked your MTN mobile number to your Yello Home account, you can dial *5060# to:
- Check your account balance
- Purchase data bundles
7. Is there any charge for linking my mobile number or email address?
No.
Linking your MTN mobile number and email address to your Yello Home account is free of charge.
Yello Home vs. Yello Biz
8. What is the difference between Yello Home and Yello Biz routers?
The main difference between Yello Home and Yello Biz is the customer segment they are designed to serve.
| Feature | Yello Home Router | Yello Biz Router |
|---|---|---|
| Bundle | Same Bundles | Same bundle |
| Channel (USSD) | *5060# | *5060# |
| Segment | Consumer | Business |
| Support | HomeCustomerOps.GH@mtn.com / 116 | Enterprise Business – 0244308111 |
Yello Home is designed for consumer/home use, while Yello Biz is designed for business customers.
Where Can I Purchase Yello Home?
Sales of Yello Home have commenced on a pilot basis at selected MTN branches across Ghana.
Pilot Branches
| Southern Ghana Branches | Northern Ghana Branches |
|---|---|
| Madina | Nhyiaeso |
| East Legon | Kejetia |
| Circle | Abuakwa |
| Koforidua | Obuasi |
| Roman Ridge | Konongo |
| Accra Mall | Tamale |
| Comm. 6 | Adum |
| Comm. 25 | Mampong |
| Junction Mall | Sunyani |
| Dansoman | KCM |
| Achimota Mall | Atonsu |
| Haatso | Bantama |
| Tesano | Wa |
| Motorway ext | Kaladan |
| NIA | Techiman |
| McCarthy hill | |
| Comm 1 | |
| 37 | |
| Spintex | |
| Darkuman | |
| Teshie | |
| Ho | |
| Accra central | |
| Atimpoku | |
| Takoradi main | |
| Takoradi MC | |
| Takoradi Mall | |
| Kasoa | |
| Cape Coast-Kingsway | |
| Winneba | |
| Abura- Cape Coast | |
| Tarkwa |
Need Support?
For assistance with your Yello Home service, contact:
Email: HomeCustomerOps.GH@mtn.com
Customer Support: 116