MoMo App Self-Initiated Reversal

Wondering how you can use your MoMo App to initiate your reversals. Follow below steps to start process.

1. Click on Transfers on your MoMo App Home page
2. Proceed to select View All to display your last transaction with 24 hours
3. Choose transaction you want to reverse
4. Click on Reverse transaction 

Kindly take note of below terms and conditions.

1. You will no longer be able to initiate a reversal request after 24 hours of transaction.
2. Reversal will be completed only on the approval of recipient
3. Should recipient reject reversal do contact us on any of our Online channel, Call Center on 100 or Visit our nearest office.
4. However, should recipient not respond to the reversal within 24 hours, do contact us on any of our Online channels, Call Center on 100 or Visit our nearest office.
5. In addition, If you do not contact us within 24 hours after reversal is Rejected to assist you further on your reversal request, the funds will automatically be released to the recipient after 30-days.