Me2U PIN Reset Request
The Me2U PIN is required when transferring airtime from your MTN number to another MTN customer. If you have forgotten your Me2U PIN or need it reset, you can submit a request through the MTN e-Request Portal for assistance.
How Do I Request a Me2U PIN Reset?
Follow these simple steps:
- Visit the MTN e-Request Portal.
- Select the General Request Form.
- Complete the form with the required details, including:
- Your MTN number
- Full name
- A brief description requesting a Me2U PIN reset
- Submit the form for processing.
What Happens Next?
Once your request is submitted, it will be reviewed by the appropriate team. If additional information is required for account verification, you may be contacted to support the processing of your request.
Need Further Assistance?
If you experience any challenges submitting your request through the e-Request Portal, please contact MTN Customer Care or reach out through any of MTN's official support channels for assistance.
Important: All Me2U PIN reset requests must be submitted through the MTN e-Request Portal using the General Request Form to enable the necessary account verification and processing.