Are you having trouble accessing the MTN MoMo App because your device requires approval? Don't worry! You can easily submit a request through the MTN e-Request Portal by following a few simple steps.
How to Submit Your Request
To get started, follow the steps below:
- Visit the MTN e-Request Portal using the available online support link.
- Browse through the list of available request forms.
- Select MOMO APP DEVICE APPROVAL FORM.
- Fill in the required details and ensure the information provided is accurate.
- Review your entries to make sure everything is correct.
- Submit the completed form for the relevant team to review.
What Happens After You Submit Your Request?
Once your request has been submitted successfully, the relevant team will review it and take the necessary steps to address your concern.
Please ensure that you provide all the required information when completing the form to help us process your request smoothly. If additional information is needed, you may be contacted.
Need Help?
If you experience any difficulty accessing the e-Request Portal or completing the form, please reach out to MTN Customer Service through any of our official support channels for assistance.
Thank you for choosing MTN MoMo. We are always happy to help make your experience better!