If you have forgotten your Me2U PIN or would like it reset, you can submit a request through the MTN e-Request Portal. The Me2U PIN is required to transfer airtime from your MTN number to another MTN customer.
How to Request a Me2U PIN Reset
- Visit the MTN e-Request Portal:
- Select the General Request Form.
- Complete the form with the required information.
- Provide a brief description stating that you have forgotten your Me2U PIN and would like it reset.
- Submit the completed form for processing.
What Happens Next?
- Your request will be reviewed by the relevant team.
- You may be contacted for additional verification or information to facilitate the PIN reset process.
- Once verified, the request will be processed accordingly.
Need Further Assistance?
If you experience any challenges submitting your request through the portal, kindly contact us at customercare.GH@mtn.com or reach out through any of MTN's official support channels for further assistance.