How do I freeze and unfreeze my Fibre Broadband data bundle?

⏱ • 4 min read

To freeze your available FBB data bundle for later usejust follow the steps below

1. Dial *5057#

2. Select Option 4 to Manage Account

3. Select option 1 to freeze account

 

You can unfreeze your FBB account manually after 24 hours of freezing.

 

1. Dial *5057#

2. Select Broadband Number to proceed

3. Select Option 4 to Manage Account

4. Select Option 1 to view Freeze Options

Because the account is frozen, the option to now Activate will be shown

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