How do I update my sim registration details?

Did you buy a pre-registered sim card? Click on the link below;

https://mtncustomeronlinerequest.mtn.com.gh/.

  1. Enter Phone number
  2. Enter OTP
  3. Select SIM REGISTRATION UPDATE FORMS
  4. Generate Forms
  5. Enter bio data details
  6. Upload ID
  7. Proceed to submit your answers
  8. An SMS will be sent with Ticket Number

NB: You can follow up with Ticket Number via any of our digital channels if request is not completed after 24 hours

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