Did you buy a pre-registered sim card? Click on the link below;
https://mtncustomeronlinerequest.mtn.com.gh/.
- Enter Phone number
- Enter OTP
- Select SIM REGISTRATION UPDATE FORMS
- Generate Forms
- Enter bio data details
- Upload ID
- Proceed to submit your answers
- An SMS will be sent with Ticket Number
NB: You can follow up with Ticket Number via any of our digital channels if request is not completed after 24 hours