FAQs
Frequently Asked Questions across our digital channels
TARIFF REVIEW- VAT JANUARY 2026
Tariffs
Roaming Bundle offers
How do I subscribe to roaming service?
What are Roaming bundles and why do I need them?
How do I subscribe to MTN Roaming bundles?
I have not activated roaming bundles; can I still roam?
Can I purchase a roaming bundle in Ghana before travelling?
How to check airtime and data balance for Fiber broadband or Turbonet?
How does the Fibre Broadband unlimited package work?
How do I unfreeze my Fibre Broadband data?
How do I freeze my Fibre broadband data ?
How do I purchase data for my FBB account?
How do I check data balance for my TurboNet?
What should I ask when I call MTN?
How do I change my Router or MiFi password?
How do I check my data balance on Router or MiFi?
How do I check my own number on my phone?
How do I setup APN settings on my phone?
How do I request for Automatic Data settings?
What is the highest amount of data I can buy?
When can I use the Kokrokoo bundle?
Does Kokrokoo bundle expire?
Can I buy Kokrokoo bundle with a short code?
How do I buy a Kokrokoo bundle on MyMTN App?
What is a Kokrokoo bundle?
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