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  1. Help Center
  2. Mobile
  3. Roaming
  4. Troubleshooting Roaming Issues

Troubleshooting Roaming Issues

  • A user temporarily in roaming, reported that his SIM card network connectivity shows "Emergency Services Only" for the last 2 days. How Can He Restore his roaming connection?
  • I can not access roaming, what could be the challenge?
  • Will I be able to make calls after my roaming bundle is exhausted?
  • I have not activated roaming bundles; can I still roam?
  • Who do I contact if I am having challenges with my roaming service?
  • Do I have to visit an MTN branch to activate roaming?
    • Tel

      +233244300000
    • Toll Free

      Free: 100
    • Email

      customercare.gh@mtn.com
    • Physical Address

      Scancom PLC, Plot OER 6. Independence Avenue, Ridge, Accra

    • Postal Address

      Scancom PLC,
      Plot OER 6.
      Independence Avenue,
      West Ridge, Accra

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