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  4. E-Levy FAQs

E-Levy FAQs

FAQs on E-Levy

  • When will the E-Levy come into effect?
  • How will the E-Levy be applied?
  • What transactions fall under the E-Levy?
  • What transactions are NOT covered by the E-levy?
  • Are utility and airtime payments subject to the E-Levy?
  • Will the levy be charged on payments of wages and salaries using mobile money?
  • Will there be a threshold above which E-Levy charges will not apply?
  • Will Mobile Money loans attract E-Levy?
  • Where do I report complaint or make enquiries?
  • Will Point-Of-Sale (POS) transactions attract the E-Levy?
  • Will Cash-In and Cash-out for Mobile Money attract the E-Levy?
  • If a private school is paying its teachers and casual workers via mobile money, will the E-levy apply?
  • Will mobile money wallet balances attract the E-Levy?
  • Will mobile money merchant (agent) account transfers attract the E-Levy?
  • If I need help, Ghana Revenue specific or related, who do I contact?
  • If I do a transfer that the E-levy applies to, but then afterward I cancel the whole transfer, can I reclaim the tax that was deducted?
  • If I transfer money to my own wallet on same network, or another network or to my own bank account and I am charged mistakenly, will the tax that I paid be given back to me?
  • Who is responsible for charging the E-Levy and how will it be charged?
    • Tel

      +233244300000
    • Toll Free

      Free: 100
    • Email

      customercare.gh@mtn.com
    • Physical Address

      Scancom PLC, Plot OER 6. Independence Avenue, Ridge, Accra

    • Postal Address

      Scancom PLC,
      Plot OER 6.
      Independence Avenue,
      West Ridge, Accra

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